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Dealing With High and Low Payoff
Activities
The difficulty with managing time or getting
organized is that it is not a one-time or annual event. Maintenance is the key
to continuing top performance. The good news is that time management techniques
remain fairly constant over time. It is not so much that you need to find the
newest trick, technique or product, although these do exist. Rather, it is to
remember to consistently use what you know . Be alert to creeping disorganization
and bad habits. Watch out for the little things which keep popping up to steal
your time away from what really matters. As you progress in your field the low-payoff
little things transform, making them harder to identify. But they are still
there.
The busier you become, the greater the
challenge. It can be a constant struggle to sift the important from the simply
urgent. High-payoff activities are those that will provide a valuable payoff
in the long run. Dealing with high-payoff activities is often difficult, because
they are frequently large, complex or time-consuming tasks. The average manager
has very little uninterrupted time to concentrate on these sorts of activities,
and so they often get delayed, ending up on a back burner. Low-payoff activities
are often short, quick and easy to do, hence they crowd out the high-payoff
items.
Here is a quick test to determine whether
you have been seduced by low-priority tasks. You begin to focus on efficiency
at the expense of effectiveness, and begin to speed up, attempting to cram more
into your busy schedule. An efficiency focus sounds like this:
- Can we speed up this process?
- It's faster to do it myself, so I will.
- This task needs to be perfect.
- Let's call a meeting about this issue.
- Meeting all deadlines is the goal.
- Doing things right.
An effectiveness focus sounds like this:
- Should we be doing this process at all?
- Who else can I train so I don't have
to keep doing it?
- Is it worth the extra time and effort?
- Is there an alternative to a costly
meeting?
- Achieving objectives.
- Doing the right things.
Managing High-Payoff Activities
- Schedule your day around high-payoff
activities. Whatever time is left over, schedule low-priority activities then.
High-value activities do not proliferate as quickly as low-payoff items. That
is why trying to take care of all the "little things" will suck up your entire
day.
- Leave your immediate work area. When
you have an activity that requires concentration, get away from the distractions
in your office and on your desk. Use a spare conference room or an absent
colleague's desk.
- Set deadlines. Establish deadlines for
completing major portions of the big project.
- Divide the project into very small units.
It is easier to find a half-hour here and there throughout the week than it
is to find four and a half hours of uninterrupted time.
- Stay focused. Choose the time of the
day when you are most alert. Use your prime time to attack difficult things
which require mental acuity.
Managing Low-Payoff Activities
- Delegate them if possible. Are you really
the best person to do a given task?
- Systematize them. Use checklists to
help complete routine things more easily and quickly. Create logical systems
for handling repetitive tasks.
- Lower your standards. What is the minimum
acceptable level of quality that can get by for this task? Do the least amount
that you can on these items.
- Group them together. Return calls or
do paperwork at a set time. Fit them in between waiting times, while you are
waiting for a meeting, or for your next appointment.
- Use shortcuts. A handwritten response
on correspondence received; three-part memos; a phone call instead of a letter.
- Ask yourself, can you save time without
sacrificing results by: Changing the frequency, reducing quality standards,
adopting new methods, or delegating.
Every few months take a hard look at your
activities and search out those which take you off track. Keep the end result
in mind. Remember: it's not how fast you move or how long you work, it is what
you accomplish and can be proud of that matters.
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