<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN"><html><head><title>Smart Ways To Work</title><meta http-equiv="Content-Type" content="text/html; charset=iso-8859-1"></head><body bgcolor="#000099" leftmargin="0" topmargin="0"><table border="0" width="766" cellspacing="0" cellpadding="0" bgcolor="#FFFFFF"><tr align="left" valign="top" bgcolor="#FFFFFF"><td colspan="4" align="left" valign="top"><a href="../index.html"><img src="../img/header_logo.gif" alt="Logo" width="170" height="83" align="top" border="0"></a><img src="../img/header_address.gif" alt="" width="596" height="83" align="top"></td></tr><tr align="left" valign="top" bgcolor="#FFFFFF"><td bgcolor="#000099" width=88 height=1 nowrap><spacer type=block width=88 height=1><center><a href="../index.html"><img src="../img/nav_home.gif" width="75" height="20" border="0"></a> <a href="../about.html"><img src="../img/nav_about.gif" width="75" height="20" vspace="1" border="0"></a> <a href="../books.html"><img src="../img/nav_books.gif" alt="Books" width="75" height="20" border="0"></a> <a href="../columns.html"><img src="../img/nav_columns.gif" width="75" height="20" vspace="1" border="0"></a> <a href="../consulting.html"><img src="../img/nav_consulting.gif" width="75" height="20" border="0"></a> <a href="../diversity.html"><img src="../img/nav_diversity.gif" width="75" height="20" vspace="1" border="0"></a> <a href="../media.html"><img src="../img/nav_media.gif" width="75" height="20" border="0"></a> <a href="../speeches.html"><img src="../img/nav_speeches.gif" width="75" height="20" vspace="1" border="0"></a> <a href="../training.html"><img src="../img/nav_training.gif" alt="Training" width="75" height="20" border="0"></a> <br><br><a href="mailto:odette@smartwaystowork.com"><b><font color="#FF9900" size="2" face="Geneva, Arial">Contact<br> 
Odette</font></b></a>
</center></td><td bgcolor="#FFFFFF" width=10 height=1 nowrap><spacer type=block width=10 height=1></td><td width="658" align="left" valign="top">
<!-- start content here --><b><font size="3" face="Arial, Helvetica, sans-serif">Making a Great Leader</font></b>
<p></p>
<p><font face="Geneva, Arial" size="2">To some degree, leadership ability is innate. 
  This is obvious after watching an elementary school class. But a vast amount 
  of it can be learned. Something separates great leaders from those who are simply 
  in charge. Those who shine like stars, have skills, beliefs, and take very specific 
  actions that make them stand apart. Whether at the head of nonprofit or a large 
  corporate entity, great leaders share these characteristics.</font></p>
<ol>
  <li><font face="Geneva, Arial" size="2">They make others feel important. No 
    successful leader can be so in a vacuum. To acknowledge other people's ability 
    and help them understand how important they are to the success of the business 
    is a powerful motivator. They focus on others' strengths and contributions 
    rather than dwelling excessively on themselves. Credit for great ideas is 
    not hogged.</font></li>
  <li><font face="Geneva, Arial" size="2">They promote a vision. Leadership is 
    more than good management. Somebody needs to set the direction and help formulate 
    the vision for the company. Employees need a clear idea of the direction they 
    are going and how that goal provides value to themselves and the community. 
    The vision must be maintained and nurtured through numerous upheavals and 
    competing initiatives, not to mention day-to-day trials and tribulations. 
    They have focus and perseverance.</font></li>
  <li><font face="Geneva, Arial" size="2">They admit mistakes. Since no one is 
    perfect, if the leader makes a mistake and admits it, it helps create an environment 
    where mistakes are acknowledged and learned from. If errors are hidden at 
    the highest levels, people are less likely to bring problems to the leader. 
    Partial information impacts the quality of the resulting decisions that get 
    made.</font></li>
  <li><font face="Geneva, Arial" size="2">They engage in continuous learning. 
    A leader may be at the head of a company, but that position does not mean 
    that he or she has reached the pinnacle of learning. Great leaders continue 
    to grow and stretch whether that is through colleges and symposiums, from 
    their staff, via mentors, or simply by experience. Continuous growth keeps 
    the person healthy but also helps bring fresh perspectives to daily issues.</font></li>
  <li><font face="Geneva, Arial" size="2">They are accessible. Staying close to 
    the action is important because there is information that can only be gathered 
    through direct observation or by being close to the customer. Filtered information 
    and key observations get lost in typical hierarchical structures. Leaders 
    who visit work sites and other offices, ask questions and are alert to opportunities 
    also recognize the value in being visible to members at all levels of the 
    organization.</font></li>
  <li><font face="Geneva, Arial" size="2">They embrace bad news. Bad news is often 
    more important than good news. It tells you where something is going wrong, 
    where a plan went awry, or an initiative is failing. Certainly good news is 
    satisfying and helps identify strengths, but undue focus on the positive can 
    blind you to brewing issues. Great leaders surround themselves with people 
    that can be trusted and are willing to bring up bad news. The sooner you hear 
    about bad news, the better your chances of turning it around.</font></li>
  <li><font face="Geneva, Arial" size="2">They hire to weaknesses. A good leader 
    recognizes where he or she is weak and hires others for their strengths in 
    those areas. Great leaders hire smart people and let them shine. Second-guessing 
    skilled staff is deadly to morale.</font></li>
  <li><font face="Geneva, Arial" size="2">They earn respect and loyalty. Position 
    infers status, but people only shine and go the extra mile for those they 
    respect and feel loyalty toward. Those feelings are earned by actions not 
    by position alone. Great leaders walk their talk.</font></li>
  <li><font face="Geneva, Arial" size="2">They celebrate. Great leaders give good 
    parties. When tough goals are met, a pinnacle reached or an extraordinary 
    effort has resulted in success, acknowledge it. They may not schedule the 
    bash to fall during the busiest two months of the year but they do not let 
    much time pass between the accomplishment and the party. Celebrating success 
    and making a big deal about extraordinary effort will ensure that performance 
    continues. </font></li>
</ol>
<!-- end content here --><br><font face="Geneva, Arial" size="2">      <hr><!--#include virtual="footer.html" --><a href=../columns.html><strong>Return to Columns Menu</strong></a> </font>       <br>      <br></td><td bgcolor="#FFFFFF" width=10 height=1 nowrap><spacer type=block width=10 height=1></td></tr></table><br></body></html>