Contact Odette		Speeches Information Happens: Don't Let It Happen On You Getting It All Done: Breaking The Time Bind Desktop Sprawl: Conquer Your Paper Pile-Up Managing Multiple Demands: Surviving Ground Zero Don't Carry The Wait: Conquer Procrastination Now Defending Your Life: Balancing Work And Home To Give Or Not To Give: The Delegation Dilemma Take The Terror Out Of Talk: Secrets To Successful Speaking Information Happens: Don't Let It Happen On You The revolutionary breakthroughs in communication technology have only begun. Information grows exponentially, and new ways to access it makes picking up a simple message a matter of checking five places÷phone, pager, fax, e-mail and voice mail. "Information anxiety" ÷ the gap between what we know and what we think we should know ÷ is one symptom of overload. Where should you put all those documents, reference materials, print-outs, mail and client data? Learn to recognize the three common myths about organization and how those hinder efforts to manage tasks. New ways to screen information and "anchor" it in the real world will help you regain control. Odette Pollar will discuss effective, concrete ways to get ahead of the information flow. Participants will: Identify Five Criteria for "Ideal Information" Remove Clutter and Eliminate Pending Stacks Stay Current on Professional Reading Reduce the Causes of Information Overload Learn Five Sure Ways to Stay Organized Getting It All Done: Breaking The Time Bind Planning saves time but, ironically, we do not often have the time to plan. Over-committing ourselves by saying "yes" too often creates jammed calendars and too much to do. Learn 5 guaranteed stress reduction techniques along with new ways to use to-do and master lists to control an overwhelming workload. How to juggle the numerous demands from others will be discussed, along with ways to resolve conflict when other peoples needs compete with yours. This presentation will focus on effective ways to plan daily, expedite the flow of paper and control interruptions. Examples of practical tips and techniques that can be used immediately in the work place will be emphasized.   Desktop Sprawl: Conquer Your Paper Pile-Up Junk mail and the proliferation of "information" can inundate and bury you under a blizzard of paper. Where should you put all those letters, memos, invoices, messages, magazines, reports and inquiries? Are you ever confused about how best to organize your immediate work space? Getting a second desk will not help. And what about your briefcase that you fill each evening with all of the work you have not completed and then drag to the car? This session will help you learn why piles develop, new ways to track projects, easy methods to categorize your personal files; and cover a step-by-step process to organize your desk and office. This session will include: Key Organizing Concepts Four General Principles of Personal Desk Organization Controlling Pending Stacks Filing It and Finding It Again Using the "In Box" Correctly Managing the Reading File Managing Multiple Demands: Surviving Ground Zero As expectations change and demands from staff, customers, clients and family increase, juggling becomes an important skill. Combating distractions and controlling time requires effective planning strategies, setting realistic deadlines and balancing external demands for your attention with your need for uninterrupted time. Hear ways to manage multiple demands, say "no" safely, and do more with limited resources. Learn to recognize the "tyranny of the urgent" and what to do to avoid falling victim. This session will explore innovative methods to successfully negotiate with your boss, 5 ways to get "back-burner" projects started before the drop dead date and how to control interruptions. Examples of practical techniques that can be used immediately will be emphasized. Don't Carry The Wait: Conquer Procrastination Now Feeling overwhelmed by the speed and frequency of change? Putting things off is a common response to feeling out of control. The causes of procrastination are numerous but it often hides its face behind overwork. We will discuss the seeming advantages of delay and the power we gain from it. Hear about the stereotypes vs. the realities of this complex behavior. Explore the five characteristics most procrastinators share and prepare to be surprised! There are simple ways to overcome procrastination and move forward in a positive timely manner. Learn how to make large or unpleasant tasks more approachable, how to start complex projects easily and regain control over the things you have to do. Fear of failure, fear of success, and the part these play in the delay syndrome will also be analyzed.   Defending Your Life: Balancing Work And Home Whether in a "downsized" organization or a fast-growing start-up, everyone is being asked to do more and more. At the same time, the demands placed on us by family and friends seem to be increasing. How can we do more, maintain high-quality output, and have time remaining for relaxation and fun? Simplification is the key. "Defending Your Life" will explore ways of balancing our business and personal lives, managing the stress of today demanding pace and reaching our long-term goals. This program discusses how to create reasonable schedules, balance demands and offers workable easy-to-implement strategies for reducing the complexity in daily living. This program covers ways to: Create Realistic Goals for All Areas of Your Life Negotiate With Others Reduce Stress Using 5 Sure-Fire Techniques Say "No" With Tact and Skill Regain Balance and Perspective Use Simple Simplification Ideas   To Give Or Not To Give: The Delegation Dilemma Many of us hesitate to delegate as often as we should. We fear to lose control of assigned projects or worry that the delegatee will do an unsatisfactory job or worse, that the project will never be finished at all. We will discuss when delegation is appropriate and how to choose the right person. Using the 7-Step Delegation Process will help ensure a successful outcome and stop delegation disasters forever. Learn ways to organize and track delegated projects. We will also provide a tool for monitoring assigned projects which will help you remember who you gave the work to, when it was agreed upon and when the next status check is due. Exercises applying the new skills will be included.   Take The Terror Out Of Talk: Secrets To Successful Speaking Motivating and persuading others can be greatly influenced by the effectiveness of the speaker and by the quality of the presentation. Whether conducting a business meeting, a sales presentation or making a formal speech, a strong opening, a logical building process for the body of the talk and a moving conclusion are important to the success of the speech. Delivery is often even more critical than factual, well-researched information that makes up the body of the program. Odette Pollar will discuss specific techniques for making speeches, oral reports and sales presentations come alive. The session will include: 5 Ways to Open a Speech Uses and Abuses of Humor 7 Steps to Plan a Presentation Handling Questions - Hostile or Friendly Controlling Nervousness